Shipping policy

Shipping Policy

Effective Date: 30th September 2026

We aim to process and deliver your orders safely and within the estimated delivery timelines communicated during the ordering process.

1. Order Processing

Orders are generally processed within 2-3 working days after successful order confirmation and payment.

Orders placed on weekends, public holidays, during promotional campaigns, or during periods of unusually high order volume may require additional processing time.

Once your order has been dispatched, available tracking details may be shared through email, SMS, WhatsApp, or other available communication methods.

2. Delivery Time

Estimated delivery times may vary depending on the destination, product, courier service, and other circumstances.

Typical estimated delivery timelines are:

Metro Cities/Tier 1, or Main Cities: 1-5 working days

Geographically isolated or harder-to-reach remote areas or Rural zones: 1-5 working days or additional time depending on the destination and courier availability.

Delivery timelines generally begin from the date of dispatch unless otherwise stated.

The estimated delivery period is not a guaranteed delivery date.

3. Delays in Delivery

We make reasonable efforts to deliver orders within the estimated timeframe. However, delays may occur due to circumstances beyond our reasonable control, including:

* Heavy rainfall or floods
* Natural disasters
* Severe weather conditions
* Road or transportation disruptions
* Government restrictions
* Strikes or courier disruptions
* Public holidays
* High order volumes
* Remote or difficult-to-service locations
* Incorrect or incomplete delivery information
* Other unforeseen circumstances

If an area is affected by natural disasters, severe weather, transportation disruptions, or other unforeseen events, delivery may be delayed until transportation and courier services resume.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Any promotional offer providing free or discounted shipping will be subject to the terms and conditions of the applicable offer.

5. Delivery Address

Customers are responsible for providing